TERMS & CONDITIONS OF AIRGROUND.COM

This website, Airground.com, is the private property of Air Ground Xpress, Inc. (“AGX”).  Air Ground Xpress, Inc. authorizes the use of the shipment tools and the information gathered to registered users.  The information obtained from Airground.com is provided for the personal use of current Air Ground Xpress, Inc. customers and no other use. Providing or preparing this information for the benefit of a third party is strictly prohibited.

PRIVACY POLICY

Air Ground Xpress Inc, understands the importance of protecting the privacy of our customers and visitors to Airground.com. The information we collect during the registration process is used to improve customer experience on our site and provide users with customized results. We do not share or sell confidential or personal information about our customers to any third party not affiliated with their transaction, except as required by law or in connection with an investigation of possible illegality or misuse of Air Ground Xpress, Inc. services.

LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect out rights and/or to comply with a judicial proceeding, court order or legal process served on our website. 

GENERAL TERMS & CONDITIONS OF AIR GROUND XPRESS

DECLARED VALUE

  1. Unless a greater value is declared, the shipper agrees and declares that the value of the property is released to an amount not exceeding $50.00 for any shipment of 100 pounds or less, and not exceeding $0.50 cents per pound for shipments in excess of 100 pounds. Customer acknowledges that standard base rates for transportation DO NOT include insurance for loss or other compensation beyond provisions stated.  Air Ground Xpress will have no liability for any special or consequential damages.  Air Ground Xpress will not accept any liability for the following: templates, currency, evidences of debts, securities, precious metals, jewelry, paintings statuary, and other works of art.

Notwithstanding the terms of Section 1 the following limits of cargo liability, specific to service, will apply to valid cargo claims brought against Air Ground Xpress while cargo was under Air Ground Xpress care, custody and control unless prior damage is noted on proper documentation including but not limited to a waybill, manifest, out turn report, etc.:

  • a. Shipments having a prior or subsequent movement by international air and moving on a through waybill, not having a value declared will have a maximum value for all valid claims arising out of loss or damage while in transit in the care, custody, and control of Air Ground Xpress based on the agreed Warsaw Convention that establishes payment of $100 or $9.07 per pound whichever is greater.   Not to exceed $100,000 per occurrence.
    b. Shipments tendered as truckloads shall be subject to a maximum liability of $100,000 per occurrence unless a lower limit of liability is specified in section 1 or a above.
    c. No signature shipments will be released to a value of zero dollars ($0.00).

EXCESS VALUE CHARGE

EXCESS VALUE CHARGE………$0.40 PER $100.00 DECLARED VALUE

QUOTE NUMBER STATEMENT

This quote is valid for a period of Seven (7) days.  Quote number must be referenced on pickup or delivery alert.  Rate based on weight and dimensions given at time of quote.  Any discrepancies at time of pickup or delivery will be noted and customer will be notified to ensure proper billing/routing.

PAYMENT TERMS

30 Net from date of shipment

Resolution of billing adjustments must be made in writing within 14 calendar days of invoice date.  AGX reserves the right to deny billing adjustments if the time limit exceeds the 14 day period.

DIMENSIONAL RULE

 DIMENSIONAL WEIGHT…………… L x W x H = ONE LB PER 225 INCHES

Code of Conduct

AGX takes pride in our business and has set forth a strict code of conduct by which we operate and conduct business.  AGX expects our business partners and customers to acknowledge the minimum standards set forth.

 

AIR GROUND XPRESS DOES NOT HANDLE CLASS 1 EXPLOSIVES, CLASS 7 CONTROLLED ROUTES, OR HAZARDOUS WASTE MATERIALS.