Terms and Conditions

TERMS AND CONDITIONS OF AIRGROUNDXPRESS.COM

This website, Airgroundxpress.com and Airground.com, is the private property of Air Ground Xpress, Inc. (“AGX”).  Air Ground Xpress, Inc. authorizes the use of the shipment tools and the information gathered to registered users.  The information obtained from Airgroundxpress.com and Airground.com is provided for the personal use of current Air Ground Xpress, Inc. customers and no other use. Providing or preparing this information for the benefit of a third party is strictly prohibited.

PRIVACY POLICY

Air Ground Xpress Inc, understands the importance of protecting the privacy of our customers and visitors to Airgroundxpress.com and Airground.com. The information we collect during the registration process is used to improve customer experience on our site and provide users with customized results. We do not share or sell confidential or personal information about our customers to any third party not affiliated with their transaction, except as required by law or in connection with an investigation of possible illegality or misuse of Air Ground Xpress, Inc. services.

LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect out rights and/or to comply with a judicial proceeding, court order or legal process served on our website.

 

DECLARED VALUE

Unless a greater value is declared, the shipper agrees and declares that the value of the property is released to an amount not exceeding $50.00 for any shipment of 100 pounds or less, and not exceeding 50 cents per pound for shipments in excess of 100 pounds. Carrier will not accept any liability for the following templates, currency, evidences of debts, securities, precious metals, jewelry, paintings statuary, other works of art.

EXCESS VALUE CHARGE

EXCESS VALUE CHARGE………$0.40 PER $100.00 DECLARED VALUE

 

 

QUOTE NUMBER STATEMENT

This quote is valid for a period of Seven (7) days.  Quote number must be referenced on pickup or delivery alert.  Rate based on weight and dimensions given at time of quote.  Any discrepancies at time of pickup or delivery will be noted and customer will be notified to ensure proper billing/routing.

 

 PAYMENT TERMS

30 Net from date of shipment

 Resolution of billing adjustments must be made in writing within 14 calendar days of invoice date.  AGX reserves the right to deny billing adjustments if the time limit exceeds the 14 day period.

DIMENSIONAL RULE

 

DIMENSIONAL WEIGHT…………… L x W x H = ONE LB PER 225 INCHES

 

 

 
 
 

*AIR GROUND XPRESS DOES NOT HANDLE CLASS 1 EXPLOSIVES OR HAZARDOUS WASTE MATERIALS